Shipping Policy

Effective Date: 03/26/26

Please be assured that your items will ship out within 2 business days of purchase. We will ship Priority Mail, unless you choose 2 day air for an additional cost. Credit card authorization and verification must be received prior to processing. Shipping cost can be calculated before purchasing your order within the shopping cart.

Orders Shipped to Canada

Canadian shipments are subject to additional brokerage fees and taxes.

These fees are billed by and paid directly to UPS.

Return Policy

You must email for return authorization. Products shipped back without authorization will be held for pickup. When returning products please include our Lite-Netics LLC Item Return Form. You must return your items with this form.

Products returned through no fault of Lite-Netics LLC., will be subject to a 20% restocking charge. All returns must be shipped prepaid and goods must be in unused resalable condition in the original packaging. When products that are returned through no fault of Lite-Netics LLC, you must assume responsibility for shipping the items back to us. When a package is returned shipped, we recommend, using a carrier that will track your package to make sure it safely gets back to us. Absolutely NO RETURNS after 14 days. If damage occurs during shipping, you must immediately contact the freight carrier directly for compensation. Again, We cannot be held responsible for damage during shipment! Keep all packing material and the box merchandise was shipped in for inspection; failure to do so will result in a rejected claim by the carrier. Exceptions: If we ship a product by error this will be Lite-Netics LLC responsibility to get you the customer the correct items. NO RETURNS AFTER CHRISTMAS !!!

Cancelled Order Clause

Any order that is cancelled after we process it is subject to either a 3% cancellation fee or a $10.00 minimum cancellation fee. If a cancellation is requested and the order has already been processed, boxed and loaded for shipment there is NOT a way this order can be retrieved. It will be treated as a return shipment subject to the standard conditions of the return policy.

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