Limited Warranty Policy
Lite-Netics LLC. guarantees all of our products to be free of defects and workmanship for a period of 60 days from the date of shipment. Lite-Netics LLC. Assumes no responsibility in any event for payment or incidental consequential damages, of property. These products may present possible shock or fire hazard if not installed properly. This warranty is voided for products not installed according to current local codes and/or the National Electrical Code.
Shipping Policy
Please be assured that your items will ship out within 2 business days of purchase. We will ship Priority Mail, unless you choose 2 day air for an additional cost. Credit card authorization and verification must be received prior to processing. Shipping cost can be calculated before purchasing your order within the shopping cart.
Orders Shipped to Canada
Canadian shipments are subject to additional brokerage fees and taxes. These fees are billed by and paid directly to UPS.
Return Policy
You must email for return authorization. Products shipped back without authorization will be held for pickup. When returning products please include our Lite-Netics LLC Item Return Form. You must return your items with this form.
Products returned through no fault of Lite-Netics LLC., will be subject to a 20% restocking charge. All returns must be shipped prepaid and goods must be in unused resalable condition in the original packaging. When products that are returned through no fault of Lite-Netics LLC, you must assume responsibility for shipping the items back to us. When a package is returned shipped, we recommend, using a carrier that will track your package to make sure it safely gets back to us. Absolutely NO RETURNS after 14 days. If damage occurs during shipping, you must immediately contact the freight carrier directly for compensation. Again, We cannot be held responsible for damage during shipment! Keep all packing material and the box merchandise was shipped in for inspection; failure to do so will result in a rejected claim by the carrier. Exceptions: If we ship a product by error this will be Lite-Netics LLC responsibility to get you the customer the correct items. NO RETURNS AFTER CHRISTMAS !!!
Cancelled Order Clause
Any order that is cancelled after we process it is subject to either a 3% cancellation fee or a $10.00 minimum cancellation fee. If a cancellation is requested and the order has already been processed, boxed and loaded for shipment there is NOT a way this order can be retrieved. It will be treated as a return shipment subject to the standard conditions of the return policy.
Privacy Policy
Last updated: January 26, 2026
Thank you for accessing the Litenetics.com Website (“Site”). We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information and your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
This Privacy Policy applies to information collected through the Site. It does not necessarily apply to offline collection of your personal information (see “Offline Collection” below).
We are not responsible for the content or privacy practices on any website not operated by Lite-Netics, LLC that links to or from our Site.
1. INFORMATION WE COLLECT
We collect information from you in several different ways on this Site. One goal in collecting personal information is to provide an efficient, meaningful, and customized experience. For example, we may use your personal information to help you quickly find information, products, and services, and to alert you to new products and services that we offer.
(a) Registration and Ordering
Before using certain parts of the Site or ordering products, you may be asked to complete an online form. During registration or checkout, you may be prompted to provide personal information including, but not limited to: your name, shipping and billing address(es), phone number, email address, and payment details. This information is used to process orders, provide customer service, communicate with you about your order, and for internal business purposes.
(b) Email Addresses
You may provide your email address to sign up for newsletters, special offers, contests/sweepstakes, or product updates. You may opt out of marketing emails at any time (see “Opt Out/Corrections”).
(c) SMS / Text Messaging (Mobile Information)
If you choose to opt in to receive SMS/text messages from Lite-Netics, LLC (for example, order updates, customer service, or promotional messages), we may collect your mobile phone number, opt-in status, and message interaction history (e.g., delivery confirmations).
Important: No mobile opt-in data will be shared.
Mobile information, including your phone number, SMS opt-in consent, and SMS interaction data, will not be shared with third parties or affiliates for marketing or promotional purposes. This information is used only to provide the messaging service you opted into (and for customer service and operational purposes related to that messaging program).
(d) Cookies and Similar Technologies
Like many sites, we use cookies and similar tools to improve Site functionality, recognize you, and understand Site usage. You can set your browser to refuse cookies, but portions of the Site may not function properly.
(e) Log Files
Our servers may automatically record technical information such as your IP address, ISP, browser type, referring/exit pages, and date/time stamps for system administration and troubleshooting.
(f) Age
We do not knowingly collect personal information from children under age 13.
(g) Product Reviews
If you submit a product review, we may collect your email address and geographic location. Your email address will be kept private; your geographic location may be displayed with your review.
2. HOW WE USE INFORMATION & WHEN WE DISCLOSE IT
(a) Internal Use
We use your personal information to process your orders, provide customer service, improve our Site and services, and communicate with you about your account and purchases.
(b) Communications With You
We may contact you regarding your orders, deliveries, account issues, and service-related announcements. If you opt in, we may send marketing communications by email and/or SMS.
(c) Text Message Program Disclosures
If you opt into SMS/text messages:
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Consent is not a condition of purchase.
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Message frequency may vary.
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Message & data rates may apply.
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You can opt out at any time by replying STOP (you may receive one final confirmation message).
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For help, reply HELP or contact us using the information below.
(d) External Use (Service Providers)
We do not sell, rent, or trade your personal information. We may share limited personal information with trusted service providers who perform services on our behalf, such as payment processors, shipping carriers, email service providers, and customer support tools. These providers may only use the information to perform services for us.
However, we do not share mobile opt-in information for marketing/promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
(e) Legal Requirements
We may disclose information if required to comply with the law, respond to lawful requests, protect our rights, enforce our agreements, or prevent fraud or security issues.
(f) Business Transfers
If Lite-Netics, LLC is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, subject to a privacy policy providing comparable protection. SMS/mobile opt-in consent is not transferred or used for marketing by another entity without your affirmative consent, where required by law.
(g) Non-Personal / Aggregated Information
We may share aggregated or de-identified information that does not directly identify you.
3. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure.
4. OPT OUT / CORRECTIONS
Upon your request, we will (a) correct or update your personal information; (b) stop sending marketing emails; and/or (c) disable your account to prevent future purchases through that account.
To make a request, contact:
Email: christyg@litenetics.com
Phone: 1-806-300-8300
Please do not email your credit-card number or other sensitive information.
5. OFFLINE COLLECTION
If we collect information offline (for example, by phone), we will handle it consistently with this Policy and use reasonable safeguards.
6. UPDATES TO THIS POLICY
If we update this Privacy Policy, we will post the updated version on the Site and revise the “Last updated” date above.
If you have questions about this Privacy Policy, please contact us at 1-806-300-8300 or email customer service.
Effective January 26, 2026
